Join Our Team
We’re a boutique fulfillment company focused on stationery and product-based businesses. Our clients range from start-ups and small businesses to larger established brands.
We strive to make high-touch, reliable, and affordable fulfillment accessible to them. In a world where so much is being consolidated by large corporations, we’re committed to giving small to mid-size businesses a real chance to compete. We customize our processes to fit each client’s needs and handle everything from warehousing and inventory management to wholesale and retail fulfillment, shipping, and packaging projects as needed. Accuracy, care, and adaptability are at the core of our operations.
If you are detail-oriented, motivated, and eager to grow with our company, we encourage you to apply an open position below. Please email us jobs@shipfluence.com with “Job Applicant - Title” as the subject line. Also provide us with a paragraph that gives us some background on you, why you're interested in the position, and your avaliability. Please also attach a resume if applicable.
Location: 8352 Terminal Rd. Lorton, VA 22079 (About a 20-30 minute drive from Arlington, Falls Church area; even closer if you're in Alexandria)
Warehouse Hours: 8:00AM - 4:00PM Monday - Friday
WAREHOUSE AND OPERATIONS MANAGER
Position Overview:
This role is a blend of Warehouse Manager and Operations Manager, ideal for someone who enjoys both hands-on work and big-picture thinking. Because we’re a small but growing company, this person will wear multiple hats: overseeing daily warehouse operations, helping with inventory and order fulfillment when needed, and also driving process improvements that increase efficiency, accuracy, and scalability.
Candidates should have management experience, whether in a warehouse or retail environment. Experience with fulfillment operations, either at a 3PL or managing fulfillment for a brand is a strong plus, though not required. We will consider applicants who bring relevant skills even if they don’t have direct fulfillment experience.
We’re looking for someone who is organized, proactive, and excited to build structure, not just follow it. This role comes with significant responsibility and autonomy, but without the constant high pressure of a large-scale warehouse. Most months are low-stress and steady, with a predictable ramp-up during the holiday season.This position is perfect for someone who wants to have a real impact on a business, shape core operational systems, and grow with a company that values initiative and continuous improvement.
As the Warehouse Manager at Shipfluence, you will be the backbone of our daily operations. You’ll oversee a small team of 2–4 people, manage schedules, and ensure the warehouse runs smoothly and efficiently. Currently, the owner remains heavily involved in daily operations, but is seeking someone who can take on full responsibility and free her to focus on business development. Ideally, you’ll be able to manage the warehouse independently - if not immediately, then within 3–4 months. If we find a candidate that can take on enough responsibility that it allows us to scale our operations, we would be open to a profit-sharing arrangement after 3 years of employment.
Key Responsibilities:
• Manage day-to-day operations of the warehouse, including staff supervision, scheduling, and overseeing fulfillment and packaging tasks
• Manage overall warehouse operations and fully operate the warehouse unassisted
• Communicate effectively and clearly with warehouse team
• Manage inbound and outbound deliveries and communicate accordingly about them
• Manage inventory receipts and kitting assignments
• Lead and assign picking, packing, and kitting tasks to associates
• Ensure effective inventory management and quality control
• Oversee and manage fulfillment processes
• Oversee daily shipping of orders & manage order flow
• Ensure orders are going out in a timely manner (typically within 1-3 business days)
• Able to take initiative and problem solve
• Work with CEO to improve the process
• Oversee the ordering of shipping and warehouse supplies
• Maintain general warehouse organization and cleanliness
• Assist with hiring new employees
• Train new employees and conduct yearly evaluations alongside the CEO
• Provide guidance and feedback to employees on a regular basis
• Communicate effectively with the CEO/COO regarding staffing needs and operational adjustments
• Collaborate with fulfillment associates to prioritize work schedules
• Oversee building operations and be able to effectively handle issues that come up, things like light bulbs are out, you call the light bulb company. Pest service didn’t show up, you call them up to make the appointment.
• Open and close the warehouse or delegate and train an associate to do so
• Handle high-volume work periods, particularly during the winter holiday retail season (October-January)
• Recommend and implement changes to activities, processes and workflows to meaningfully improve the customer experience, speed up the process and/or reduce costs
• Be able to evolve and grow with the role as the business grows
Other Key Responsibilities:
• Must have or be able to develop a thorough understanding of Shipstation and Extensiv (WMS system)
• Be able to use Extensiv (our WMS software) with ease and perform the following tasks:
• Create warehouse locations and bin locations
• Be able to create inventory adjustments in Extensiv
• Be able to run reports to track issues in Extensiv
• Work with CEO to improve Extensiv logic
• Work with CEO to analyze shipping data to be able to evaluate and set warehouse capacity and employee benchmarks and accurately assess labor needs
• Be able to manage the physical onboarding of new clients (working with team to build shelves, locations, ensure inventory is packaged for picking and move the inventory into place) and technical (working with our systems manager and account manager to align the software flow with the physical warehouse set up of new clients)
• Participate in the company slack channel. Either directly or indirectly communicate issues that arise with client orders and inventory and make adjustments as necessary
• Communicate with account manager to resolve inventory discrepancies
Ideal Candidate:
• Demonstrates exceptional attention to detail and the ability to work efficiently in a fast-paced environment
• Has the ability to effectively prioritize tasks
• Has previous experience in personnel management and warehouse or logistics managementHas experience growing a small scale fulfillment operation for a single brand or a fulfillment company
• Comfortable with technology and has a strong familiarity with either specifically with Extensiv and Shipstation or a WMS software system in general
• Shows critical thinking and problem-solving abilities, with a solution-oriented mindset
• Possesses strong communication skills, both verbal and written
• Must be trustworthy, reliable, and hard-workingMust be able to manage all warehouse operations without any assistance from the CEO
• Must be a self-starter and work well within a team, with an enthusiastic and friendly personality
Requirements:
• Management training and experience are essential
• Ability to stand for long periods
• Ability to lift up to 50lbs
• Ability to climb warehouse ladders
• Bonus points if you know how to operate a forklift
Pay:
Pay commiserate with experience $43K-$60K/yr
Time-Off & Bonus policy negotiable
401(k) with a 4% match after one year of full-time employment
An awesome work environment that values fun, hard work, and an opportunity to contribute significantly to the company’s growth and future
Job Type: Full-time, 8AM-4:30PM Monday-Friday
ORDER FULFILLMENT ASSOCIATE (Full or Part-Time)
Position Overview:
As an Order Fulfillment Associate, you will play a key role in our daily operations. You will work closely with our warehouse manager and be responsible for picking, packing, and shipping out orders daily. You'll also help out with production work as it comes up. You must have a high attention to detail and be able to work efficiently to ensure that orders are getting out the door accurately and in a timely manner. We're a small business and everyone is expected to pitch in wherever there is a need, whether it be breaking down boxes for the day, or vacuuming up the warehouse floor.
Experience is not necessary, but we prefer to hire someone with fulfillment-specific experience who is interested in growing with us and taking on promotions as they become available, such as an Account Manager or Warehouse Manager. Retail or restaurant experience is also valued. Ideal start time would be early morning (7-9am) but we are willing to be flexible for the right candidate.
The Ideal Candidate:
• Is a motivated self-starter who is a quick learner and doesn’t need a lot of direction and managing.
• Has a high attention to detail and is able to fulfill orders with a 2% or less error rate.
• Works well in a fast-paced environment and can stay focused without getting distracted or sidetracked.
• Is a good communicator and willing to work well independently and as part of a team to achieve company goals.
• Basic computer skills.
• Ability to lift up to 50lbs.Good organizational skills.
• Basic math skills for inventory management.
• Ability to follow instructions and procedures accurately.
• Time management skills to prioritize tasks effectively.
• Physical stamina to handle repetitive tasks and standing for long periods.
• Problem-solving skills to address any issues that arise during order fulfillment.
• Ability to use basic warehouse equipment, such as hand trucks, pallet jacks, and barcode scanners.
Skills Preferred:
• Experience in fulfillment or warehouse operations.
• Familiarity with inventory management systems (Shipstation or others).
• Strong organizational skills.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.
Responsibilities:
• Pick, pack, and ship orders accurately and efficiently.
• Check-in and restock products as needed.Assist with packaging & production work as needed.
• Help maintain a clean and organized workspace.
• Communicate effectively with team members and supervisors.
• Adhere to safety protocols and company policies.
Benefits:
• Competitive Pay: $16-$18/hr
• Flexible work schedule (full-time or part-time)
• Opportunities for growth and advancement
• Friendly and supportive work environment
• Paid sick and vacation days for full-time hires
